User support

About this service

We’re available to all our customers’ staff. If they get stuck at work because of an IT-related problem, we can help them through it. We can answer your general questions during the phone call.

Benefits

We free up your company’s own internal IT department from mundane, frequently asked questions so your IT staff can do more value-added work.

  • We’re available 24/7 for our customers.
  • We offer a fast response time.
  • We can even provide immediate assistance to your staff.
Why is it useful for you?

This benefits you because your staff and employees can get answers to their questions quickly and get on with their work. And your company’s internal IT staff will be freed up from doing mundane tasks, so they can be more productive.

Example

In the event of a printing problem, we can help the user get the document printed over the phone in a matter of minutes. No need to wait for internal IT.

Get a quote tailored to your company's needs.

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